Last Updated: 16 January 2026
Resho understands that our users care deeply about how their personal data is collected, used, stored, and protected. We are committed to handling your personal data responsibly and in accordance with applicable laws whenever you use our platform, interact with us, or access our services through any device.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. By clicking "Sign Up," "Login," "I Agree," or by using the Resho platform and services, you acknowledge that you have read, understood, and agreed to the collection, use, disclosure, storage, transfer, and processing of your personal data as described in this Privacy Policy.
1.1 Data protection is a matter of trust, and your privacy is important to us. This Privacy Policy explains how Resho ("Resho", "we", "our", or "us") collects, uses, shares, and protects your personal data when you access or use our website, mobile application, or related services (collectively, the "Platform" and "Services").
1.2 This Privacy Policy applies to all users of Resho, including visitors, buyers, and sellers, whether or not they have created an account.
1.3 We may update this Privacy Policy from time to time due to legal, technical, or business changes. Updated versions will be posted on the Platform. Continued use of the Services after such updates constitutes acceptance of the revised Privacy Policy.
2.1 "Personal Data" means any information that can identify an individual, directly or indirectly.
2.2 Depending on how you use Resho, we may collect the following categories of personal data:
2.3 If you choose not to provide certain information, some features of the Platform may not be available.
We collect personal data when you: Create or manage an account; Place or receive orders; List products as a seller; Communicate with customer support; Participate in promotions or surveys; Browse or interact with the Platform; Log in using third party services (e.g., Google, Facebook). We may also receive limited data from trusted third parties such as logistics partners, payment providers, or service vendors strictly for operational purposes.
We use your personal data for the following purposes: General Platform Operations (Creating and managing accounts; Processing orders and payments; Managing deliveries and returns; Providing customer support); Business & Platform Improvement (Improving user experience and interface; Monitoring platform performance; Preventing fraud and misuse; Conducting internal analytics); Communication & Marketing (Sending order updates and service notifications; Sharing promotional content (with opt out options); Responding to inquiries and feedback); Legal & Compliance (Verifying identity when required; Complying with legal and regulatory obligations; Enforcing our Terms & Conditions).
5.1 Resho uses cookies and similar technologies to improve functionality, analyze usage, and personalize content.
5.2 You may control or disable cookies through your browser settings. However, disabling certain cookies may affect Platform functionality.
6.1 We may share personal data only when necessary and limited to the following: Logistics and delivery partners (for order fulfillment); Payment service providers (for secure transactions); Service providers assisting with platform operations; Legal authorities when required by law.
6.2 We do not sell or rent your personal data to third parties.
7.1 We implement reasonable administrative, technical, and physical safeguards to protect your personal data, including: Restricted access to authorized personnel; Secure servers and encrypted communications; Regular monitoring and system updates.
7.2 While we strive to protect your data, no system is completely secure. Users are responsible for safeguarding their login credentials.
8.1 We retain personal data only for as long as necessary to fulfill operational, legal, or regulatory purposes.
8.2 Once data is no longer required, it is securely deleted or anonymized.
You may, subject to applicable law: Access your personal data; Request correction or updates; Withdraw consent for marketing communications; Request deletion of your account (subject to legal obligations). Requests can be made via account settings or by contacting us (see Section 13).
10.1 Resho does not knowingly collect personal data from minors.
10.2 Users must be of legal age or use the Platform under supervision of a parent or legal guardian.
The Platform may contain links to third party websites or services. Resho is not responsible for their privacy practices. Users should review their respective privacy policies separately.
This Privacy Policy is governed by and construed in accordance with the laws of the People's Republic of Bangladesh.
For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:
Email: support@reshobd.com